GENERAL CONTRACT CONDITIONS

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Online Chiapas Artesanías & More. Created by Wix.com, hereinafter THE OWNER, with registered office at: Calle Cerrada Av. Águila del canyon No. 143-A Col. Las Águilas, Tuxtla Gutiérrez, Chiapas.

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The access, reproduction and use of the Web services requires the prior acceptance of the Conditions of Use in force at any time; THE OWNER reserves the right to modify these Conditions when deemed appropriate, by publishing the new text on the Web.

It is the user's responsibility to know the Conditions of Use before accessing the products and services of the Web; in case you are not satisfied with them, please, refrain from using it.

 

PROPERTY

The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including html codes of the website, etc.), whose Intellectual Property corresponds to THE OWNER, except in relation to those materials obtained under third party license.

THE OWNER and its licensors retain at all times the Intellectual Property on the Web and on the different elements that compose it, individually considered, in all copies made (whatever the support to which they are incorporated), granting on them Only the rights of use described below. Any rights that are not expressly assigned are reserved. In addition to the above, THE OWNER is responsible for the selection, design of the structure and layout of the contents of the Web, as well as who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing and presenting of the same, corresponding, therefore, the protection that article 12 and Title VIII of Book II of the Law of Intellectual Property may grant on the website, considered as a database.

 

THE OWNER is also the sole owner of the graphic design and image of the Website, reserving the pertinent legal actions that may apply to people who make imitations or unfair uses of it.

 

 

WEB CONTENTS AND DOWNLOADS. PERMITTED AND PROHIBITED USES

It is allowed:

Web browsing, that is, the access and display of it on a device, any temporary or accessory reproduction being authorized, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing certain sections of the Web requires prior registration.

Benefit (prior registration), from the services and advantages provided by THE OWNER through the Web to its users, under the conditions expressly indicated in the different sections.

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It is strictly prohibited:

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1. Any operations with respect to the Web, its contents, the downloaded products and copies of all of them that are contrary to the Law, good customs and good faith.

2. Any use outside the personal and private sphere, especially those that have commercial or professional purposes, including the sending of advertising or messages and the collection and processing of third party data.

3. Any type of extraction, public communication and / or transmission, total or partial, by any means, outside the private scope of permitted use and, especially, its incorporation into any other work, including web pages, collections or databases. The publication in media of the materials susceptible to download of the Press Room section is excepted from this prohibition.

4. The removal, concealment or falsification of notices and warnings about the Intellectual or Industrial Property of the Web or of any of the products provided through it.

5. The operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal operation of the Web, other users or any third party.

 

LINKS TO THE WEB

The establishment of links and hyperlinks to the Web from other pages or websites is authorized, provided that they are not done in a way that harms the public and brand image of THE OWNER, the Web or any of the people and products to be referenced in it. In the establishment of links to the Web, the use of techniques that imply confusion about the identity and ownership of the contents is expressly prohibited.

The establishment of links from pages or websites whose contents promote or apologize, directly or indirectly, of any type of violence, discrimination, pornography or illegal activity is prohibited.

Likewise, the establishment of links for commercial purposes is expressly prohibited.

In the creation of the links it is expressly prohibited the use of elements extracted from the Web, without the prior and express consent of THE OWNER.

In no case can it be understood that links to the Web from third-party websites or websites imply relations of THE OWNER with the owners thereof, nor does it imply endorsement, sponsorship or any recommendation of THE OWNER on them, so THE OWNER does not will be responsible at all regarding its content and legality.

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CONTENTS AND BEHAVIOR OF THE USER

As a client or user of the Web, you agree to make proper use of the contents and services offered through it and not to use them to:

To engage in illegal activities, illegal or contrary to good faith and public order.

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1. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that supports terrorism or that threatens human rights.

2. Causing damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damages.

3. Disseminate content that violates the image and reputation of THE OWNER or third parties.

4. Attempt against the rights of Intellectual, Industrial, image, honor or other property that correspond to THE OWNER or third parties.

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THE OWNER will have full freedom of decision on whether the collaborations and messages are finally published on the Web or not, being empowered to withdraw them when deemed appropriate.

The infringement of any of the rules contained in these Conditions of use and especially, as provided in this clause, will entitle THE OWNER to immediately unsubscribe as a user or subscriber of the Web.

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CONTRACT PROCEDURE AND CONDITIONS OF SALE

Objective: these Conditions of Sale regulate the agreement between THE OWNER and the Client, through the Web

Eligibility to buy: in order to place an order through the web, the Customer must be of legal age (18 years or older). Minors are expressly excluded.

How to place an order: To place an order through the web, the Client must follow these steps:

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• Once you have chosen the product you want, you can click on the “add to cart” button, you can add as many products as you wish to the cart and buy them later by visiting “THE STORE” to buy them later.

• Click on Login, Enter the user information and the delivery address.

• Choose the payment method and click on "PLACE ORDER". By pressing the "PLACE ORDER" button on the order form, the Customer accepts without reservation all the Sales Conditions that appear on the website at the time of contracting. These conditions are detailed in a pop up at the end of the process, whose acceptance depends on its validation.

• Make the payment.

• If payment is authorized, the Customer receives a confirmation of receipt of the order by email to his email address shortly after. Except in the circumstances described below in the following sections, this confirmation constitutes acceptance by THE OWNER of the Client's order and implies a binding contract between the Client and THE OWNER, as long as there is stock. It is recommended that the Client print and / or save both a copy of the Sales Conditions when ordering, as well as the email itself, for possible future consultations.

• The OWNER may change the Conditions of Sale at any time, without prior direct notice to the Client. However, THE OWNER will previously announce such changes on the Website. In addition, when the Customer has received from THE OWNER the confirmation of receipt of his order, the Conditions of Sale applicable to it cannot be changed.

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Availability of products: The completion of an order through the Website is subject to their availability. THE OWNER tries to guarantee the stock of all the garments that are for sale. If the requested product is not available or your stock has been used up, the Customer will be informed by email and the amount paid will be refunded before the 15 days after payment.

Right of THE OWNER to cancel an order: THE OWNER reserves the right to reject any order, cancel it or not accept an order confirmed for, among others, the following reasons:

There was a technical or pricing error on the Website when the order was placed. The product listed in the order is not available. The payment information provided was incorrect or unverifiable. Security systems indicate that the order is anomalous or may be fraudulent. THE OWNER has not been able, after 2 attempts, to deliver the order to the address provided.

Verification of data: Before processing an order placed by the Client, THE OWNER can verify the data of the same. This may mean verification of the address and solvency of the Client and if there may be any fraud involved. Regarding the possible fraud, THE OWNER can use a partially automatic verification of all purchases to filter those that are considered anomalous or suspicious and those suspected of fraud. Orders suspected of fraud will be investigated, and THE OWNER reserves the right to claim a legal action against the Client from the relevant authorities.

 

PAYMENT METHODS

Prices and currency: the prices presented on the website include VAT (Value Added Tax) and are only valid for orders placed online through the Website itself. These prices are in Euros (€) and Dollars ($), depending on the geographical location.

Payment method: to pay for the order, the Customer can do it through their PayPal account, or by direct bank transfer.

Changes in the price: the prices that appear on the web are subject to change. THE OWNER reserves the right to change prices without prior notice. However, upon receipt of the order confirmation, the prices to be paid for said order will not be changed. THE OWNER informs that, despite the meticulous updates that are made to the prices of the Website, they may contain errors. All errors that appear in the prices will be corrected promptly and will not be binding on THE OWNER.

Value Added Tax: in this way, all purchases made through the web will be subject to VAT, (It will be indicated according to the Country or Region where the product will be sent), an increase that THE OWNER assumes in full and does not affect the final price to be paid by the Client.

 

DELIVERY TIMES

Where and when: Deliveries are made every day of the week except weekends (understanding weekends such as Saturdays and Sundays) and holidays in the country of destination. Orders can only be delivered to private residences or offices in the following countries: Spain (except the Canary Islands, Ceuta and Melilla), France (except in the Overseas Departments), Germany (except on the island of Heligoland and the city from Büsingen am Hochrhein), the Netherlands (except Aruba and the Netherlands Antilles) and the United Kingdom (except Gibraltar, the Channel Islands and dependent territories). And rest of the European Union.

Deliveries are made during office hours. Therefore, Customers are asked to use their work addresses or other addresses where there is someone who can receive the package.

If you want to receive a product from THE OWNER in any other country not mentioned in this document, the conditions will vary according to the shipping policy and extra cost of the logistics provider at the time of purchase.

Delivery time: Orders are delivered within a maximum period of 5 days within Mexico; 15 days within the United States; and 21 for the rest of the world. Normally the delivery period is met and, although THE OWNER cannot guarantee punctuality since it depends for all purposes of the logistics operator, all orders are delivered within a period of 30 days after the date of confirmation of receipt of the order, at most Once the order has been sent, the Customer receives a notification email.

 

SHIPPING COSTS

Shipping costs apply to each order. The exact costs of each order depend on the country of receipt. The areas that require the payment of customs duties shall not be borne by Online Chiapas Artesanías & More. And they must be assumed by the Client.

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CHANGE AND RETURNS POLICY

The product to be exchanged or returned must be in the same conditions as at the time of purchase, that is, without showing alteration or damage

and include all its parts, accessories, manuals, warranties and in its original packaging. For more information at: Exchange and return policy

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DATA PROTECTION

The information or personal data you provide will be treated in accordance with the provisions of the Privacy Policy. By making use of this website, the processing of said information and data is consented and it is stated that all the information or data you provide us is true and corresponds to reality.

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MODIFICATIONS

THE OWNER reserves the right to make, without prior notice, the modifications it deems appropriate on the Website, being able to change, delete or add both the contents and services provided through it, and the way in which they appear presented or located.

Although THE OWNER will use its best efforts to keep the information contained in the Web updated and free of errors, it does not offer any guarantee regarding its accuracy and updating. Nor is it guaranteed to obtain any specific result or purpose, so the access and use of the Website is the sole responsibility of the users and customers.

 

LEGAL ACTIONS

THE OWNER will pursue the breach of these Conditions of Use, as well as any improper use of the Website or its contents, infringements of the rights that correspond to it or its licensors, especially those of Intellectual and Industrial Property, exercising all actions , civil and criminal, that may correspond in law.

 

APPLICABLE LEGISLATION

Purchases made through the Online Chiapas Artesanía & More Website and under these Sales Conditions are subject to Mexican law.

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COMPETENT JURISDICTION

Any dispute or discrepancy that arises from the application or interpretation of the Conditions of sale, as well as the contracts that it incorporates, will be resolved in the courts of the city of Tuxtla Gutiérrez, Chiapas Mexico, which will have exclusive jurisdiction over any other jurisdiction. But nevertheless.

 

CONTACT THE OWNER

For any question or incident regarding the order, the Client can contact THE OWNER by sending an email to Online Chiapas Artesanías & More.